Privacy Policy

Telosys Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a Success Session or consultation through our scheduling platform (Calendly)
• Contact us via email or through our website
• Subscribe to our communications
• Engage our AI consulting services

This information may include:

• Name and email address
• Phone number
• Business name and role
• Information about your business needs and goals
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages viewed, time spent, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our AI consulting services
• To schedule and manage consultations and Success Sessions
• To communicate with you about our services, updates, and offerings
• To respond to your inquiries and provide customer support
• To analyze website usage and improve user experience
• To comply with legal obligations and enforce our terms
• To protect against fraudulent or unauthorized activity

3. AI Services & Data Processing

As an AI consulting agency, we may process certain data on your behalf when deploying AI employees (such as email inbox managers or morning debrief agents) into your business. In these cases:

• We act as a data processor on your behalf, and you remain the data controller
• We only process data as necessary to deliver the agreed-upon services
• We do not sell, share, or use your business data for any purpose other than providing our services
• All AI-processed data (emails, calendar data, etc.) is handled in accordance with industry-standard security practices
• Specific data processing terms will be outlined in your service agreement

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Third-party tools and platforms that help us deliver our services (e.g., Calendly for scheduling, email providers, analytics tools)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at xavier@telosyssolutions.com.

9. Third-Party Links

Our website may contain links to third-party websites or services (such as Calendly). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: